1. Are you factory or trading company?

A: We’re factory which focuses on solid wood furniture for more than 8 years.

 

2. Can I get samples before placing order?

A: Of course you can, but you need to pay if this is our first cooperation.

 

3. How many square meters does your factory have?

A: We have factory located in Foshan, the total area is 3,000 square meters.

 

4. Do you have Quality Control Department?

A: Yes, we have. We even have 3 times QC process for the raw material part. And for every lot of products must be assembled and checked before packing.

 

5. Is it safe?

A: Products are all thoroughly tested before rolling out from our workshops.

 

6. I have my own ideas and designs, can you help me realize them?

A: Absolutely! No matter what kind of cool idea you have in mind, even you don’t have pictures or drawing, our dedicated design team can provide you with our full capacity of product design cycle management.

 

7. Packing?

A: For board furniture, we adopt knock down packing method. Wrap the products with pearl cotton, fill the space with foam, protect the corner with hard carton, outside is high density carton.

 

8. What is your delivery time?

A: Usually we ship within 20 to 30 business day of confirmation of payment (Weekends and Holidays excluded). But it also depends on your order quantity.